Frequently Asked Questions (FAQ)
Find answers to common questions about our services.
Fill out the form on our Contact Us page, and our marketing team will get in touch with you shortly to discuss how we can help significantly boost your property’s online sales.
Ecommerceloka is ready to manage all types of properties—from small guesthouses with limited rooms to large-scale resorts, including hotels, villas, and other accommodations. No matter the size of your property, we help maximize its sales potential.
Absolutely! Because you have limited rooms, it’s essential to list them on as many booking platforms as possible. The challenge is managing availability across sites to avoid overbooking, which can make it harder for guests to book. With a Channel Manager, you don’t have to worry about that. It ensures your rooms are consistently listed across all platforms without the risk of double bookings—helping your property stay well-booked year-round.
Yes, you can opt for standalone services outside of the full Hospitality Cloud System. If you're interested in having just a website and internet booking engine, with installation and customization on your own server, feel free to contact Ecommerceloka’s customer service.
The Ecommerceloka Hospitality Cloud System is currently integrated with over 30 local and international OTAs (Online Travel Agents) such as Traveloka, Agoda, PegiPegi, Booking.com, Expedia, Airbnb, Tiket.com, and more. We are also integrated with payment gateways for credit cards, virtual accounts, bank transfers, QRIS, and others.
We call it the Hybrid Solution. This means you can use the system without any upfront costs just pay a commission for each successful booking made through OTAs or the Booking Engine.
My question isn’t answered here. How can I get more information? Simply send us a message, and the Ecommerceloka team will get back to you as soon as possible.